Customer Service Representative

Job Order ID:10726
Employment Type:Permanent
Job Location:Scarborough Ontario
Job Function:


BILINGUAL (English and French)




Are you a go-getter with exceptional customer service skills?

Have you supported a driven sales team that seeks your advice?

Do you have experience with order management?

Would you like to be part of a dynamic team that is growing?


The Company

Our client is a proud Canadian owned organization and operates within the distribution space. They are a passionate, entrepreneurial company whose focus is on providing exceptional service to their customers. They are growing and expanding,  and looking to add a talented  individual to manage the client orders from start to finish!



Company Perks and Rewards

  • Competitive Salary
  • Benefit Package
  • Tuition Reimbursement Program
  • Opportunity for growth and development
  • Business Casual Dress code
  • Fun and friendly environment


The Job!

The Bilingual Customer Service Representative will be responsible for providing outstanding customer service as well as:


  • Managing customer relationships from initial inquiries to processing sales orders and delivery of items
  • Processing quotes with strong attention to detail
  • Tracking and maintaining ERP system
  • Liaise with other department teams to ensure customer SLA is met
  • Answer all queries
  • Support the sales representatives to assist with increasing market share and awareness
  • Other duties and responsibilities as assigned


What you bring to the job

The ideal candidate will have the following:


  • Post-Secondary Education
  • Minimum 2 years of customer service with order management experience (distribution environment preferred)
  • Bilingual – fluent communication in both English and French
  • Strong MS Office (Word and Excel) skills
  • Experience working with multiple product lines
  • Order processing experience is a must
  • Strong customer service skills
  • Must be a team player


Qualified job seekers are asked to apply with attention to Antoinette King. Reference # 10726.


While I look forward to hearing from you, please understand that I will only be contacting qualified candidates!


Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability


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