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Humanitarian Innovation Challenge Manager

Job Order ID:242
Web Publication Date:6/12/2019
Job Location:Washington, DC

Company Information:

Resonance is an award-winning frontier market solutions firm based in Burlington, Vermont, that helps a variety of donor, commercial and investor clients around the world to catalyze lasting impact. We envision a prosperous and just world of thriving markets, healthy ecosystems, and vibrant communities where business, governments and citizens work together creating a better world for all. Resonance seeks to catalyze large-scale social, environmental, and economic change by fostering new and dynamic forms of collaboration. We do this by fostering public-private partnerships, facilitating sustainable investment, and providing deep analytical insights in frontier markets. We strive to merge strategic insight with practical on-the-ground knowledge into an integrated approach that emphasizes results. We seek candidates who are ready to apply their analytical and problem-solving skills to some of our planet’s greatest challenges in an entrepreneurial, fun, and fast-paced environment. We are looking for passionate and committed people who can work in a highly collaborative environment to deliver results for our clients and stakeholders around the world.

Brief Description:

Resonance’s Catalyst project seeks a dynamic and client-savvy consultant to perform program management, systems and partnership coordination, meeting design and facilitation, innovation competition program design and management, learning capture in the service of a program designed to respond to the humanitarian crisis among displaced Venezuelans in the region and, pending a changed political context, the evolving development needs inside Venezuela.

The Humanitarian Innovation Challenge Manager will manage the delivery of a range of support services for a high profile and very dynamic USAID-funded stakeholder engagement and open innovation initiative. This will involve extensive direct interaction to source ideas from a wide array of stakeholders, collaboration across the Challenge team, a wide variety of tasks related to planning and design of open innovation program, advising and supporting grant making operations and measuring the outcome and impact of activities. The position will be based in Washington DC and will work between the Catalyst project office and the USAID/Washington office in the Ronald Reagan Building. The Humanitarian Innovation Challenge Manger will report to the Catalyst project Chief of Party on a regular basis and have direct technical support and administrative management from the Catalyst team.


• Develop and manage work plan activities, in close coordination with senior USAID staff, the CoP and other initiative staff.
• Support USAID in the identification and engagement of a wide array of stakeholders in the U.S.-Venezuela diaspora community, in Venezuelan migrant-receiving countries, and, situation permitting, inside Venezuela.
• Collaborate on the utilization of online crowdsourcing and dialogue platform.
• Collaborate in the design and management of co-creation events with diaspora and/or migrant-receiving communities and other stakeholders as appropriate.
• Design and manage open innovation activities that are informed by research, stakeholder priorities, and insights from the co-creation events and online platform. Position outputs emerging from those activities for success, signaling trade-offs and expected outcomes.
• Inform communications and outreach activities based on stakeholder insights, dialogue, and contextual nuance.
• Work with the broader Catalyst team to identify and incorporate other skillsets and programming that will strengthen the impact of the work.
• Co-develop the ELI plan and then cull and communicate ELI insights per the plan.


• 8+ years of project management experience in fluid, multi-stakeholder environments
• Experience in innovation for development programming, with an emphasis on facilitation, systems, co-creation, crowdsourcing, and competitions
• Previous work experience in Latin America
• Advanced proficiency in Spanish required, Venezuelan Spanish or Spanish fluency preferred
• Experience with USAID project context preferred
• Awareness of the sensitivities and risks faced by development work in the context of fast evolving political and social unrest
• The ability to connect relevant tools, approaches, and competencies of Catalyst project consortium partners
• Experience identifying evolving needs for specialized skills, designing and managing scopes of work for appropriate supplemental staff or consultants
• Previous work in humanitarian and refugee issues preferred
• Ability to communicate clearly, concisely, and diplomatically
• Eligibility to work in US

How to Apply:

Qualified candidates should submit a cover letter, resume and three references to jobs@resonanceglobal.com. Please include “Humanitarian Innovation Challenge Manager" in the email subject line, and save documents (cover letter, resume, and references) in one PDF as ‘Last Name_First Name.pdf’. Applications will be reviewed on a rolling basis. Only candidates selected for interviews will be contacted. No phone calls please. Resonance is an Equal Opportunity Employer.