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Analyst, Complex Crisis Innovation

Web Publication Date:7/12/2019
Job Location:Washington, DC

Company Information:

Resonance is an award-winning frontier market solutions firm based in Burlington, Vermont, that helps a variety of donor, commercial and investor clients around the world to catalyze lasting impact. We envision a prosperous and just world of thriving markets, healthy ecosystems, and vibrant communities where business, governments and citizens work together creating a better world for all. Resonance seeks to catalyze large-scale social, environmental, and economic change by fostering new and dynamic forms of collaboration. We do this by fostering public-private partnerships, facilitating sustainable investment, and providing deep analytical insights in frontier markets. We strive to merge strategic insight with practical on-the-ground knowledge into an integrated approach that emphasizes results. We seek candidates who are ready to apply their analytical and problem-solving skills to some of our planet’s greatest challenges in an entrepreneurial, fun, and fast-paced environment. We are looking for passionate and committed people who can work in a highly collaborative environment to deliver results for our clients and stakeholders around the world.

Brief Description:

The Catalyst project seeks a detail-oriented and strategic analyst (“Analyst”) to contribute to innovation program design and administration, stakeholder outreach, event coordination and logistics, innovation competition program design and management, and learning capture in the service of a program designed to respond to the humanitarian crisis among displaced Venezuelans in the region and, pending a changed political context, the evolving development needs inside Venezuela.

The Analyst will operationalize the decisions behind a high profile and very dynamic USAID-funded stakeholder engagement and open innovation initiative. This will involve extensive interaction to source ideas from a wide array of stakeholders, collaboration across the Catalyst project team, a wide variety of tasks related to the design and implementation of open innovation program, managing grant making operations, measuring, and monitoring the outcomes and impact of activities. The position will be based in Washington DC and work between the Catalyst project office and the USAID/Washington office in the Ronald Regan Building. The Analyst will report to the Complex Crisis Innovation Senior Manager on a regular basis and have direct technical support and administrative management from the Catalyst team.

The Analyst will closely coordinate and collaborate with a broader team drawn from the Catalyst project team and partners. This includes a Complex Crisis Innovation Senior Manager, to whom the analyst will report; a grants manager; communications specialists; operations and logistics staff; evidence, learning, and impact (ELI) specialists; social enterprise acceleration specialists; stakeholder engagement specialists with regionally specific experience and network.


This position is full time, 9-18 months with the possibility of extension contingent on funding

  • Support and execute work plan activities, in close coordination with senior USAID staff, the Complex Crisis Innovation Senior Manager, and other Catalyst project workstream leads.
  • Alongside the Challenge Manager and Complex Crisis Innovation Senior Manager, research, map, and maintain contact lists including a wide array of stakeholders in the U.S.-Venezuela diaspora community, in Venezuelan migrant-receiving countries, and, situation permitting, inside Venezuela.
  • Collaborate on the content creation (dialogue prompts) and moderation for an online crowd-sourcing and dialogue platform.
  • Support the logistics, operations, and coordination of co-creation events with diaspora and/or migrant-receiving communities and other stakeholders as appropriate. For example, assist with budget management, identify and support vendors through competitive, compliant processes, and communicate and coordinate logistical details (travel, catering, AV, run of show, participant information).   Transcribe event notes and elevate findings to colleagues and within the activity design.
  • Contribute to the design of and perform day-to-day operations on selected open innovation activities. Monitor and manage outputs to ensure compliance, timely reporting, and adherence to planned budgets.
  • Inform, write, and conduct, as needed, communications and outreach activities based on stakeholder insights, dialogue, and contextual nuance.
  • Work with the broader Catalyst team to identify and incorporate other skillsets and programming that will strengthen the impact of the work.
  • Monitor and collect insights for the ELI plan and contribute to sections per the plan.


1. Strong, creative-yet-compliance oriented operations, logistics, events coordination, and grantee management skills in a fluid, multi-stakeholder, and high visibility situation required.
2. Experience facilitating and moderating dialogue in an online environment required.
3. Previous experience in Latin America required.
4. Advanced proficiency in Spanish required, Venezuelan Spanish or Spanish fluency preferred.
5. Willingness to pitch in no matter how daunting or small the task.
6. Awareness of the sensitivities and risks visible political dissidents face.
7. A clear, concise, professional and diplomatic communicator.
8. Experience in innovation programming for development preferred, but not required.
9. Previous work in humanitarian and refugee issues, preferred, but not required.
10. Previous work with local grantees, preferred, but not required.

How to Apply:

Qualified candidates should submit a cover letter, resume and three references to jobs@resonanceglobal.com. Please include “Analyst, Complex Crisis Innovation” in the email subject line, and save documents (cover letter, resume, and references) in one PDF as ‘Last Name_First Name.pdf’. Applications will be reviewed on a rolling basis. Only candidates selected for interviews will be contacted. No phone calls please. Resonance is an Equal Opportunity Employer.