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Operations Assistant, USAID PEPSE Project

Job Order ID:285
Web Publication Date:11/6/2019
Job Location:Washington, DC

Company Information:

Resonance is an award-winning frontier market solutions consulting firm based in Burlington, VT, with offices in Seattle, WA., and Washington, DC. We catalyze lasting impact through our work with variety of clients including Fortune 500 companies, bi-lateral donors, foundations, and non-governmental organizations (NGOs) around the world. We envision a prosperous and just world of thriving markets, healthy ecosystems, and vibrant communities where business, governments, and citizens work together to create a better world for all. Resonance seeks to catalyze large-scale social, environmental, and economic change by fostering new and dynamic forms of collaboration. We do this by brokering public-private partnerships, providing deep analytical insights in emerging markets, and catalyzing transformational impact investments. We strive to merge strategic insight with practical on-the-ground knowledge into an integrated approach that emphasizes results.We seek candidates who are ready to apply their analytical and problem-solving skills to some of our planet’s greatest challenges in an entrepreneurial, fun, and fast-paced environment. We are looking for passionate and committed people who can work in a highly collaborative environment to deliver results for our clients and stakeholders around the world.

Brief Description:

Resonance is seeking candidates to join our dynamic team in the role of Operations Assistant on our USAID-funded Promoting Excellence in Private Sector Engagement (PEPSE) project. The Operations Assistant will provide critical implementation support and play a vital role in assisting the project with event planning, coordinating trainings, and carrying out administrative tasks. This is a full-time position based in Washington, DC, reporting to the PEPSE Senior Project Operations Manager.


The Operations Assistant will provide organizational and logistical support to the technical team in the following areas:

• Draft general project correspondence, approvals, reports, presentations, and other miscellaneous documents
• Write project updates, industry trends, and other noteworthy topics
• Support the preparation of client deliverables, including assessments, evaluations, trip reports, etc., including editing and ensuring adherence to client branding requirements
• Support the logistics for the PSE Community of Practice Quarterly Call, as needed
• Logistical coordination of client events and workshops
• Compiling and tracking team goals, monitoring progress toward production of deliverables on schedule

International and Domestic Event Coordination
• Research and secure conference venues, meals, and equipment
• Arrange trainer, consultant and/or participant transportation and accommodations
• Support creation, production, and distribution of training/event materials

Budget & Administration
• Scheduling client and team meetings
• Manage, submit and track client approvals
• Liaise with consultants to plan travel, generate consulting agreements, and complete expense reports
• Maintain, update and improve company databases and document retention systems
• Assist with preparing and tracking project budget spreadsheets


• Bachelor’s degree in relevant field, and 1 - 2 years relevant work experience
• Proven ability to manage multiple priorities and ensure that key deadlines are met
• Outstanding written and oral communications skills, strong attention to detail
• Proficiency with MS Office (Word, Excel, PPT) and OSX applications
• Past experience in qualitative and quantitative analysis and data collection
• Understanding of and demonstrated passion for international development
• Experience working with USAID preferred
• Fluency in a foreign language (French, Spanish, or Arabic preferred)
• An interest in organization operational systems and making processes move smoothly
• Eligibility to work in US

How to Apply:

Qualified candidates should submit a cover letter, resume and three references to jobs@resonanceglobal.com. Please include “Operations Assistant, PEPSE” in the email subject line, and save documents (cover letter, resume, and references) in one PDF as ‘Last Name_First Name.pdf’. Applications will be reviewed on a rolling basis. Only candidates selected for interviews will be contacted. No phone calls please. Resonance is an Equal Opportunity Employer.