mindSCOPE Staffing Software - Job Details WUSC

Program Officer, Refugee Support Network

English Description:

Position Title: Program Officer, Refugee Support Network         

Position Location: Ottawa

Reports to: Manager, Student Refugee Program

Contract term: 1 year

Application deadline: May 26, 2019




WUSC’s activities seek to balance inequities and create sustainable development around the globe; the work ethic of our staff, volunteers, representatives and partners shall correspond to the values and mission of the organization. WUSC promotes responsibility, respect, honesty, and professional excellence and we will not tolerate harassment, coercion and sexual exploitation and abuse of any form.


WUSC Refugee Support Network: The Canadian Blended Visa Officer Referral (BVOR) refugee sponsorship program is a uniquely Canadian program that enables citizens and permanent residents to directly engage in refugee resettlement efforts. Individuals can form groups to become sponsors who commit to providing financial, emotional, and resettlement support to help newly-arrived refugees integrate into life in a new country. A new initiative called the BVOR Fund has been launched recently where private sponsoring groups can apply to receive the funds to cover the costs that they are responsible for in the BVOR sponsorship model as an incentive to get involved.  With this initiative in mind, WUSC plans to develop the WUSC Refugee Support Network: alumni living in Canada who wish to leverage their prior experience in refugee resettlement and continue their commitment to supporting refugee integration through the BVOR program and Fund. As part of their tasks, the Program Officer, Refugee Support Network will be responsible for creating groups of interested alumni across the country that will participate in the BVOR program in 2019. These groups will support the integration of sponsored persons who come to Canada through this initiative.



The successful candidate will work under the supervision of the Manager, Student Refugee Program.  Work will include, but not limited to:


Outreach, mobilization, and communication

  • Develop an outreach strategy to engage and mobilize alumni in the WUSC Refugee Support Network;
  • Facilitate the development of the WUSC Refugee Support Network sponsorship groups across Canada, connecting alumni locally as needed;
  • Develop communication and materials that can be used to promote the WUSC Refugee Support Network nationally;
  • Develop resources that can be used by the WUSC Refugee Support Network to raise funds and in-kind support, as needed.


Project Coordination

  • Liaise with stakeholders overseeing the BVOR program and fund and ensure compliance with all requirements and deliverables;
  • Assess and monitor sponsorship groups’ capacity to sponsor;
  • Coordinate the matching of BVOR refugee cases with sponsorship groups;
  • Provide support to sponsorship groups to develop settlement plans, and assess and approve them prior to proceeding with immigration.



  • Maintain and update program records in compliance with program stakeholders such as government, BVOR fund and WUSC;
  • In collaboration with WUSC finance staff, develop and oversee the process for receiving and disbursing the BVOR Fund for each sponsorship;
  • Coordinate and support the submission of immigration forms;
  • Liaise with sponsorship groups and relevant stakeholders to keep them informed of the visa approval and arrival process.


Training and ongoing support

  • Design and deliver web based trainings to build capacity of sponsorship groups to engage in the BVOR Fund and program and support the integration of sponsored persons;
  • Ongoing support and troubleshooting to WUSC Refugee Support Network sponsorship groups as needed;
  • Regular monitoring activities (remotely) to ensure the commitments outlined by the BVOR program and fund are maintained;
  • Develop tools, materials and resources to support the participation of WUSC Refugee Support Network BVOR sponsorship;
  • Support the mapping of local resources in communities where WUSC Refugee Support Network groups are located.


Monitoring and Evaluation

  • Develop and implement tools to monitor and evaluate WUSC Refugee Support Network sponsorships across the network;
  • Maintain relevant data collection and entry required by the program;
  • Identify best practices across the program to document and share lessons learned;
  • Prepare and contribute to reports as required.



  • A degree in refugee and forced migration studies, or communications;
  • A minimum of 3 years related experience;
  • Demonstrated experience in mobilizing volunteers and networks;
  • Experience in the following:
    • Refugee resettlement or settlement sector
    • Canadian immigration system and processes
    • Volunteer management and coordination
    • Project management;
  • Proficient computer skills;
  • Participation in a campus-based WUSC Local Committee.



  • Strong personal initiative, resourcefulness and capacity to work individually and as a team;
  • Demonstrated capacity to work remotely;
  • Excellent organizational and time management skills;
  • Good interpersonal, intercultural interaction and communication skills (oral and written);
  • Excellent facilitation and presentation skills;
  • Ability to motivate others;
  • Ability to multitask, adapt and problem solve;
  • Demonstrated diplomacy and patience;
  • Strong attention to detail;
  • Ability to work under pressure and tight deadlines.


  • Fluency in oral and written English;
  • Fluency in oral and written French is considered an asset.




WUSC offers a  dynamic international  work environment with a  diverse intercultural workforce.   We offer employees exciting opportunities  to apply their skills and gain experience all while  making a difference for youth around the world. We believe  youth have the potential to provide for their families, build strong communities, and create positive social change for future generations.   Employees at WUSC work hard to create lasting change in education, employment and empowerment.


WUSC is an equal opportunity employer.  We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


Only those candidates selected for an interview will be contacted.  No telephone calls please.